Returns & Exchanges
Due to the perishable nature of our cold-pressed juices and fresh food, we are unable to accept physical returns, but we are committed to ensuring your total satisfaction with every order. If your delivery arrives damaged or incomplete, please contact our support team within 24 hours of receipt to arrange for a replacement or store credit.
Return Process
- 1.Inspect Your Delivery
Upon arrival, immediately check your items for any signs of damage, leakage, or missing bottles to ensure everything meets our quality standards.
- 2.Document the Issue
If you notice an error or damage, take clear photos of the product and the shipping packaging to help us process your claim quickly.
- 3.Contact Support
Email our customer care team at support@press-juice.com with your order number and the photos within 24 hours of delivery.
- 4.Resolution
Our team will review your request and issue a refund to your original payment method or ship out a fresh replacement immediately.